Personal identification information
Users may be asked for their name and email address (personal identification information) when contacting our company and take advantage of other activities, services, features or resources we make available on our Site. The Wound Vac Company, LLC, collects personal identification information from Users visiting our Site only if such information is voluntarily submitted to us. Users may visit our Site anonymously, without supplying personal information; however, this may prevent them from participating or engaging in activities such as purchasing wound vac equipment or related wound care items for sale.
We may collect non-personal information about Users whenever they interact with our Site. For the purposes of this policy, non-personal information is defined as data that does not permit direct association with any specific individual. This can include the browser name, the type of computer/device and other information about Users' means of connection to our Site, such as the operating system and geographic location. We also may collect information regarding customer activities on our website, which is aggregated and used to help us provide more useful information to customers and to improve our products, services and advertising.
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How we use collected information
The Wound Vac Company, LLC, may collect and utilize Users' personal information for the following purposes:
- To improve customer service
Information you provide may help us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information to help understand how Users as a group access the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To send periodic emails
We may use the email address provided to us to send you information and updates pertaining to your order. In addition, if a User decides to opt-in to our mailing list, he/she may receive emails that may include company news, updates, related product or service information, etc. Users can unsubscribe from our email list at any time.
How we protect your information
The Wound Vac Company, LLC, adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users' personal identification information to any third party. We may share generic, aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on May 15, 2018.