Privacy Policy

This Privacy Policy governs the manner in which The Wound Vac Company, LLC, acquires, uses, maintains and discloses information collected from users (referred to in this policy as “You,” “Your,” “User” or “Users”) of the The Wound Vac Company, LLC, website (“Site”). This privacy policy applies to the Site and all products and services offered (also referred to in this policy as “We,” “Our,” “Ours” or “Us”).

Personal identification information

Users may be asked for their name and email address (personal identification information) when contacting our company and take advantage of other activities, services, features or resources we make available on our Site. The Wound Vac Company, LLC, collects personal identification information from Users visiting our Site only if such information is voluntarily submitted to us. Users may visit our Site anonymously, without supplying personal information; however, this may prevent them from participating or engaging in activities such as purchasing wound vac equipment or related wound care items for sale.

Non-personal information

We may collect non-personal information about Users whenever they interact with our Site. For the purposes of this policy, non-personal information is defined as data that does not permit direct association with any specific individual. This can include the browser name, the type of computer/device and other information about Users' means of connection to our Site, such as the operating system and geographic location. We also may collect information regarding customer activities on our website, which is aggregated and used to help us provide more useful information to customers and to improve our products, services and advertising.

Web browser cookies

Our Site may use "cookies" to enhance User experience. A User's web browser places cookies on your hard drive for record-keeping purposes and, sometimes, to track information. As a User, you may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, please note that some parts of our Site may not function properly.

How we use collected information

The Wound Vac Company, LLC, may collect and utilize Users' personal information for the following purposes:

  • To improve customer service
    Information you provide may help us respond to your customer service requests and support needs more efficiently.
     
  • To personalize user experience
    We may use information to help understand how Users as a group access the services and resources provided on our Site.
     
  • To improve our Site
    We may use feedback you provide to improve our products and services.
     
  • To send periodic emails
    We may use the email address provided to us to send you information and updates pertaining to your order. In addition, if a User decides to opt-in to our mailing list, he/she may receive emails that may include company news, updates, related product or service information, etc. Users can unsubscribe from our email list at any time.


How we protect your information

The Wound Vac Company, LLC, adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users' personal identification information to any third party. We may share generic, aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third-party websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

The Wound Vac Company, LLC, reserves the right to update this Privacy Policy at any time. When we do, we will post a notification on the main page of our Site and revise the updated date at the bottom of this page. We encourage Users to check this page frequently for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:  info@thewoundvaccompany.com


This document was last updated on May 15, 2018.